Privacy Policy
How we collect, use, and protect your personal information.
Last updated: October 2025
1. Overview
GrantPal ("we", "our", or "us") operates an online platform that helps users discover, understand, and compare grant opportunities across Australia. We aggregate publicly available data from various government and private sources and may use artificial intelligence (AI) tools to generate summaries and insights.
We value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect information in the following ways:
a. Information You Provide
When you use GrantPal, you may provide:
- • Your name, email address, and organisation details (e.g., for newsletter signup, account creation, or inquiry forms).
- • Information about your grant preferences or eligibility (to personalise recommendations).
b. Automatically Collected Data
We automatically collect technical information such as:
- • IP address, browser type, operating system, and device identifiers.
- • Pages viewed, time spent, and referral URLs (for analytics and performance improvement).
- • Cookies and similar tracking technologies (for site functionality and user experience).
c. Public and Third-Party Data
We may collect and process publicly available information from:
- • Australian Government grant portals (e.g., GrantConnect, business.gov.au, data.gov.au).
- • State and local government websites.
- • Private and philanthropic grant listings.
- • Partner or affiliate data sources that explicitly allow reuse.
We do not collect or store any personal information from these external sources unless such data is already publicly available under open licence or you have explicitly provided consent.
3. How We Use Your Information
We use collected data to:
- • Provide and improve the GrantPal directory experience.
- • Personalise grant recommendations using AI tools.
- • Communicate updates, newsletters, or opportunities (if you opt in).
- • Analyse traffic and improve platform performance.
- • Maintain security and prevent abuse.
We may also use aggregated, anonymised data for statistical or research purposes — never to personally identify you.
4. Use of AI and Data Transformation
GrantPal uses artificial intelligence to:
- • Summarise, interpret, and enhance publicly available grant information.
- • Generate insights or eligibility guidance for users.
AI-generated content is not official government material and should be treated as interpretive summaries. Where applicable, we provide direct links to official sources for authoritative details.
5. Cookies and Analytics
We use cookies and analytics tools (e.g., Google Analytics, Plausible) to understand usage trends and improve functionality. You can disable cookies through your browser settings, though this may affect some features.
6. Sharing and Disclosure
We do not sell personal information. We may share limited data with:
- • Hosting and analytics providers (under confidentiality and data-processing agreements).
- • AI service providers used to generate content (e.g., OpenAI, Anthropic, or other LLMs).
- • Legal authorities where required by law.
All service providers are required to handle your data securely and in compliance with applicable privacy laws.
7. Data Security and Storage
Your data is stored on secure, access-controlled servers. We take reasonable steps to protect your information from misuse, interference, or unauthorised access.
However, no system is fully secure; use of our platform is at your own risk.
8. Access and Correction
You can request access to, or correction of, your personal information at any time by contacting us at privacy@grantpal.com.au.
9. External Links and Third-Party Content
GrantPal links to external government and private websites. We are not responsible for the privacy practices, content, or terms of those sites.
We encourage users to read the privacy policies of any third-party sites they visit.
10. Children's Privacy
GrantPal is intended for use by adults and business entities. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top of the page reflects the latest revision.
Continued use of our services constitutes your acceptance of the updated terms.